Reduce no-shows and late cancellations with help from Jane. 💪

I talk a lot about the ways in which clinicians can boost confidence, decrease stress, and be better in a better state of flow. And I do my best to frame them in such a way where they are action-oriented and solutions-based.

Sometimes, we need to scan the environment to see what solutions are out there to help us move the needle in our work and be able to perform at our best. Technology, education, community, it’s all part of it of what we need to be successful.

I’ve partnered with Jane, as I believe the app has a great solution to improve the way we as clinicians manage our patient loads.

Part of sustaining clinical flow is having the ability and the space to focus on what matters to you. So finding solutions that can help manage your time and ultimately decrease your workload is important.

For this week’s newsletter, Jane App is a guest author and has written the following article on no-shows and cancellations, something we’ve all been frustrated by in the past.

Read on to hear what the author’s at Jane have to say.  

Jane is a complete practice management software that offers scheduling, online booking, charting, integrated payments, and unlimited support.

No-shows and late cancellations have been a hot topic in our Jane Community Group and it’s no surprise why: they pose a real challenge for a lot of businesses. The Jane Community Group is a space for health and wellness practitioners to ask questions, share support, and gain insights, like preventing no-shows with Jane. 😉

Jane offers a whole suite of features to not only help you significantly reduce no-shows and late cancellations, but also to avoid the loss in revenue when they do happen.

Here are our top features to help prevent and manage no-shows ⤵️

• Start by setting up an Online Booking Payment Policy where you can request a full or partial deposit at the time of booking. With Jane Payments, you can also choose to collect a credit card via the intake form.

• Next, create a clear Cancellation Policy that lets your patients know when they can cancel without penalty.

• Then enable unlimited SMS and Email Reminders so your patients can receive a gentle nudge about upcoming appointments.

• If you still have a patient who no-shows, Jane’s Waitlist Management Features are a great way to fill any unexpected gaps in your schedule without any extra admin work.

Want to learn more? Head to jane.app/physio to explore all that Jane has to offer. Ready to get started? Enter the code 3601MO at signup for a 1-month grace period on your new Jane account.

Hopefully you found that helpful, I will continue to look for solutions that can put us in a better state of clinical flow. I’m working hard on next weeks newsletter topic that will be all about how we can reduce burnout through sparking curiosity.

To better flow,

Andrew